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Role Overview:
- Own a problem space end-to-end — from discovery and strategy to architecture, implementation, launch, metrics, and iteration.
- Responsible for outcomes, not tasks.
- Think like a Product Manager, execute like a Senior Engineer, and own impact like a Founder.
What You’ll Do:
- Conduct lightweight discovery: customer calls, support ticket mining, analytics review, win/loss insights, session replays.
- Write sharp problem statements and define measurable success criteria.
- Turn ambiguity into structured thinking and validated hypotheses.
Minimum Qualifications:
- Demonstrated track record of shipping production systems.
- Strong systems thinking and logical reasoning.
- High ownership mindset; operates well with minimal supervision.
HighLevel
HighLevel is an AI-powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, they operate in a global, remote-first environment.