Senior Data Platform Engineer

Our mission is to help large successful brands like Uber, Amazon, Wise, HelloFresh etc. put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence (CXI) platform continuously analyses explicit and implicit feedback to enable our customers to identify what they should do next. You’ll be owning and extending the data platform so we can build customer pipelines quickly and safely on a rock-solid foundation. This means you will design, code, and maintain core platform services and internal Python libraries, and build abstractions for new integrations. You'll create and optimise complex Dagster jobs, DBT models, and BigQuery workflows, and write new Airbyte connectors in Python. You'll also design and extend FastAPI REST services used by internal tools and customer-facing services. You will author and update Helm charts, debug pods, tune resources, and handle roll-outs on GKE. Manage event flows with Google Pub/Sub and keep SLO dashboards humming in the Grafana/Loki stack. Instrument pipelines with logs, metrics, and traces; lead incident response and blameless post-mortems; and automate fixes.