Job Description
The Quality Control (QC) Specialist plays a critical role in upholding and enhancing product quality across Minted.com. As a champion of both artist and customer experience, this role is responsible for auditing all product launches—including new and existing formats—to ensure they meet Minted’s quality standards.
Reporting to Director, Merchandising Operations, the QC Specialist also ensures timely resolution of bugs, manages relevant Merch Ops tickets in JIRA, and analyzes quality data to drive continuous improvement. You will partner with the Merchandising team to understand and enforce product quality standards, audit production files to ensure optimal print quality and participate in live-site quality checks to ensure a seamless customer shopping experience.
About Minted
Minted empowers a thriving community of independent artists to sell and scale their work, nurturing self-expression and cultivating community.