Job Description
Provide top-notch customer service and support to clients as a Remote Live Chat / Tele Chat Support. You will be responsible for Responding to live chat inquiries and providing timely and accurate solutions to customer concerns and inquiries, Answering incoming calls and providing assistance to clients regarding our products and services, Building strong relationships with clients through exceptional communication and support. Also identifying and escalating issues to the appropriate teams for resolution and Continuously staying up-to-date with company products and services to provide accurate information to customers.
About Edgeway
We are a leading digital marketing agency, specializing in website design, SEO, and social media marketing.