Job Description
Perform in-depth data analysis to uncover trends, patterns, and anomalies, providing clear and actionable insights for cross-functional teams and clients. Build and maintain interactive dashboards and reports that make complex findings simple and impactful. Collaborate with Product, Operations, and Executive teams to translate business questions into analytical solutions. Partner with Sales, Marketing, and Services leadership to enhance engagement and business strategies with data-driven insights. Contribute to growth measurement and optimization, aligning with our user and client roadmap. Ensure data integrity and accuracy, working closely with the wider data team on quality initiatives. Empower teams with self-service analytics tools and training. Present findings and recommendations to stakeholders, tailoring communication for different audiences.This role is perfect for a data-driven professional who thrives on turning raw information into actionable insights.
About ModSquad
ModSquad has been reinventing the Customer Experience Services industry since 2007, offering customer support, content moderation, and social media services.