About the Role:
- Sur La Table needs a strategic CRM leader who can own the full lifecycle of the customer relationship.
- You will set direction for how Sur La Table acquires, retains, and grows customer relationships across every business unit.
- Build the automation architecture to drive significant revenue growth through lifecycle campaigns.
What You'll Do:
- Own the full email and SMS calendar across all business units.
- Build, scale, and optimize the full automation architecture.
- Evaluate and implement best-of-breed CRM technologies.
Required Qualifications:
- 8+ years of progressive CRM and lifecycle marketing experience.
- Proven omni-channel acumen.
- Experience supporting multiple business units simultaneously.
Sur La Table
Sur La Table is a company centered around community, culinary joy, and celebration. New team members are welcomed and inspired by wellness events, inclusive stories, and personal touches.