Job Description
Atleast 7 yrs of relevant exp. Create, maintain, and use Standard Operating Procedures (SOP’s) for migration execution and ensure long term technical viability and optimization of production deployments and administration. Engage, Consult and Deliver based on interactive customer communications in streamlining project deliverables and scope of work. Forecast future database growth based on usage trends and plan for hardware and storage requirements. Plan, Create, Manage and Deploy Effective High Availability and Disaster Recovery strategy/Runbooks. Plan and execute Database software upgrades, patches, and service packs. Investigate and resolve complex database-related issues, including data corruption, performance problems, and connectivity challenges. Contribute to automation scripts and tools to streamline repetitive tasks, improve efficiency, and reduce the risk of human errors. Set up monitoring and alerting systems to proactively identify and address potential database issues. Maintain up-to-date documentation of database configurations, procedures, and troubleshooting steps. Work to resolve Incident, Changes and Service request under the agreed client SLA. Responsible in resolving problem tickets by creating detailed RCA reports.
About Rackspace
Rackspace delivers end-to-end services and solutions on top of the world’s leading public and private cloud platforms.