Diagnostics Solutions Consultant

The Diagnostics Solutions Consultant is a field-based customer facing member of our sales team accountable for selling Zoetis diagnostic instruments, tests and associated products and services within an assigned US sales territory. The DSC will also be accountable for building and maintaining customer relationships to maximize customer retention. The DSC will achieve budgeted sales quotas within targeted accounts in assigned territory. DSC will update and maintain sales funnel and customer profile data within system. Position Responsibilities: Develop and maintain thorough understanding of Diagnostic products and service. Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day. (Extensive driving required as well as periodic overnight travel (approximately at 4-8 nights per month, depending on territory)). Detailed documentation of all customer and prospect interactions via the online system. Transport equipment to customer and prospective customer locations. Lift, set-up and demonstrate diagnostic solutions, equipment and features. Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate “value proposition”. Secure purchase orders for diagnostic products and services. Provide ongoing customer support, including assisting customers (in person and over the phone and via email) with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services (including possible updates to existing instrumentation), and interfacing as needed with sales, accounting and technical staff to ensure customer questions and needs are timely addressed. Work cooperatively with the Diagnostic Technical Specials to ensure strong customer service and enhance utilization. Generate new business and new business leads, including placing instruments in competitor’s accounts, academia and research settings and gathering referrals from existing customers. Support billing and collection efforts. Ability to safely lift and move 60 lbs