Act as a global specialist/lead for hotel business process definition.
Provide 'product expert' technical assistance to developer/level 3 support.
Manage sprints, product planning backlog and scrum events.
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System , Point-of-Sale , guest engagement , distribution , payments , and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.
Represent the needs of customers from the EU Region within the global product organization.
Own post-sales technical relationships for assigned customers, acting as the primary point of contact for product and technical consultation.
Support customers post go-live with system configuration, optimization, and best-practice guidance.
Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries. They have 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants and 600,000 retail outlets, and are committed to connecting the global business of hospitality.