Job Description
Cloud and On-Premises Infrastructure:
Provision, configure, and maintain systems, network devices, and security hardware/software across cloud and on-premises environments. Design, implement, and maintain hybrid connectivity between on-site and cloud environments (Microsoft Azure, Office 365). Configure and optimize network devices, including firewalls, routers, switches, and WAN/LAN infrastructure.
Support and Troubleshooting:
Provide Tier 3 support for escalated service desk tickets, ensuring timely resolution and SLA compliance. Monitor, troubleshoot, and improve network performance, security, and scalability. Support infrastructure-related projects, including acquisitions, upgrades, and integrations.
Teamwork & Documentation:
Maintain accurate documentation and champion change management processes. Mentor team members and provide knowledge transfer to ensure technical proficiency across the team. Must reside near Asheville, NC, with the ability to travel to the office if needed.
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.