Account Manager

The Account Manager is the primary point of contact for clients, ensuring their needs are met and expectations exceeded. This role manages a portfolio of accounts, coordinates with internal teams, and builds strong, lasting relationships. Project management, strategy development, and effective communication are involved to ensure client satisfaction and retention. As an Account Manager, you will: Serve as the main point of contact for assigned clients, building strong relationships and understanding their business needs. Manage client accounts and ensure all deliverables are met in a timely and professional manner. Collaborate with cross-functional teams to develop and execute strategies that align with client goals. Track and report on account performance, providing insights and recommendations for improvement. Monitor industry trends and competitors to ensure clients remain competitive. Address client concerns and resolve any issues promptly. Conduct regular meetings with clients to review account status, discuss opportunities, and ensure satisfaction. Identify opportunities for upselling and cross-selling.