Job Description
Role:
- Be each customer’s champion by providing ongoing support via our help desk platform helping them find solutions to their inquiries
- Be highly proficient in reporting and spreadsheet manipulation to be able to effectively take customers through their relevant billing success metrics
- Promote customer satisfaction and loyalty by understanding each customer’s unique (and evolving) needs, delivering value, and exceeding expectations
Minimum Requirements:
- Must have 2+ years in the medical billing industry
- Must have experience billing for outpatient physical therapy clinics
- Very strong technical skills operating various software platforms
Perks:
- Competitive salaries
- Company-wide sponsored lunches
- Company paid disability and life insurance benefits
About Prompt
Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, they are looking for someone scrappy, willing to bring new ideas, take on big challenges, and is into doubling down on what works.