Pharmacy Operations Supervisor

This position will provide day-to-day leadership for a significant portion of the Engagement Center and will be responsible for leading a team of Patient Engagement team members. Key responsibilities include directly leading and managing a team of Patient Engagement Specialists to ensure timely and accurate prior authorization and financial assistance support to assist patients in obtaining medication, proactively managing support in assigned hospitals and/or clinics to ensure patients receive medications on time. The role involves managing all aspects of ADP, Paid Time Off (PTO), and Time Reports for team members. The position also requires completing audits of the team in supported systems, monitoring communication, providing guidance and troubleshooting, and establishing efficient workflows between teams.