Design, build, and own the systems that power our Voice AI and Text AI agents - handling voice calls, SMS, and email conversations end-to-end across every customer touchpoint.
Craft system-level prompts that shape agent behavior, reliability, and outcomes, with a deep understanding of how prompt structure translates into real-world performance.
Develop tool-calling integrations so agents can take reliable, real-world actions - booking appointments, looking up customer data and warm-transferring to humans - safely and predictably.

What It Takes to Succeed:

Hands-on experience building with LLMs in production - prompt engineering, tool/function calling, evaluation frameworks, or agent orchestration.
Solid backend experience in one or more of Elixir, Go, Python, or a comparable server-side language, with the curiosity and adaptability to pick up new languages and frameworks as our stack evolves.
A track record of leading projects from spec to launch alongside multiple contributors.

What You'll Get:

Full responsibility for projects from day one, a collaborative team, and a dynamic work environment.
Effective your first day: Full medical, vision, and dental.
15 days PTO, 12 paid holidays, plus one floating holiday.
Up to 14 weeks of parental leave.
401(k) retirement savings plan and employee stock purchase plan.

Hatch

Hatch is building AI that transforms how service businesses grow. They are a small, ambitious team with a culture of speed, ownership, and impact.