Job Description
Ensure all assigned duties are performed within the guidelines of Viatris's internal controls, policies, and procedures. Develop a solid understanding of customer policies and procedures relating to promotions, rebates, claims and adherence to Customer and/or State agreementβs verbiage. Read and interpret customer and/or state agreements to ensure payments are calculated accurately and contractually compliant. Proactively build in lead time to execute payments within compliance boundaries (due dates). Calculate Customer and/or State payments and prepare required reporting, utilizing various reporting and system tools. Provide Management summary level sales and rebate data along with payment requests. Provide detailed information to Government Reporting as needed. Record, track and monitor status of customer payments and respond to customer inquiries on payment status. Ensure the accuracy and integrity of information used in calculations and reporting. Support larger, more complex customer accounts. Reconcile payment variances and trends to resolve customer issues, including collection of customer deductions. Effectively interact with various key internal and external stakeholders, including presentation of customer account status. Leads and/or participates in special projects as assigned. Train new employees as needed. Investigate and resolve payment discrepancies related to promotions, rebates and claims. Perform other duties as assigned.
About Viatris
Viatris is a global healthcare company formed in 2020 through the combination of Mylan and Upjohn, a legacy division of Pfizer.