Similar Jobs
See allUnemployment Hearing Coordinator
Experian
US
Claims
Unemployment Hearings Manager
Experian
US
Human Resources
Performance Management
Admissions Counselor Corporate (Remote)
Lightfully Behavioral Health
US
Salesforce
Microsoft Office
Communication
OR and MSPU Scheduler (PAS Resource Specialist)
Oregon Health & Science University
US
Scheduling
Customer Service
Communication
Program Associate
The Balance Rehab Clinic
Europe
Reporting
Excel
Job Description:
- Working directly with unrepresented individuals and businesses who receive summonses to explain OATH’s rules, processes, and procedures.
- Assisting the public through in-person engagement, as well as by telephone, text, and email correspondence.
- Ensuring that unrepresented respondents understand their summonses and any needed correction process, in person and remotely.
Specific duties:
- Assisting unrepresented respondents in the preparation for their hearings, filing of forms, and appeals, etc.
- Assisting respondents who appear at OATH’s locations in person at the customer service windows.
- Assisting eligible respondents with onsite community service.
Additional Responsibilities:
- Traveling to and working at any of OATH’s hearing locations, as needed by the unit.
- Referring eligible respondents to various Pro Bono programs for legal assistance and representation.
- Tracking and entering work performed in the Help Center Application.
Office of Administrative Trials and Hearings
The City of New York’s Office of Administrative Trials and Hearings (OATH) is the nation’s largest administrative tribunal, holding approximately 400,000 trials and hearings a year. As the City’s central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board and commission.