Job Description
As a Manager in our Developer Success team, you will lead and coach a team of Platform Architects and Developer Success Engineers who work directly with our high-value customers customers to drive technical wins and measurable business outcomes. You’ll oversee day-to-day execution, ensuring your team delivers consistent, high-quality engagements that result in strong customer retention, adoption, and expansion. You’ll partner closely with cross-functional teams to ensure our post-sales motions are effective, repeatable, and aligned with customer and business objectives - helping our customers succeed while driving growth for our company.
Lead, coach, and develop a high-performing team of Platform Architects and Developer Success Engineers to deliver exceptional customer outcomes. Own your team’s impact on technical success to support key revenue growth metrics like NDR and expansion. Implement and continuously improve repeatable post-sales playbooks that drive consistency, predictability, and quality at scale.
About Vercel
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web.