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Responsibilities:
- Manage team, career development, project prioritization, and performance review.
- Drive a culture of automation and reduce manual activities.
- Drive initiatives with partner teams to improve infrastructure reliability.
Qualifications:
- Hands-on technical skills in Linux, databases, systems, and coding.
- Experience in team management and design of monitoring solutions for large environments.
- Knowledge of cloud operations, follow-the-sun support, and ITIL principles.
Work Arrangement:
- Flexible or remote work persona available.
- Based in Canada with Government of Canada Reliability Status screening required.
ServiceNow
ServiceNow provides an AI platform for business reinvention, used by 85% of the Fortune 500. The company fosters an AI-native culture with a focus on innovation and collaboration.