Job Description
The Network Security Engineer will manage and maintain Palo Alto firewalls, including configuration, monitoring, and troubleshooting. They will leverage Panorama for centralized firewall management across multiple client environments and handle Prisma Access-related tasks. Responsibilities include assisting with security policy configuration and addressing break-fix issues. Furthermore, they will provide Level 1 and Level 2 support for networking issues, focusing on routing, switching, and connectivity and respond to ISP outages, coordinating with US-based ISPs for issue resolution. Reviewing and updating technical documentation during periods of low ticket volume is also part of the role.
About A-I
A-I is a full-service Managed Security Service Provider (MSSP) supporting the networking and cybersecurity needs of our global clients.