Job Description
The Financial Interviewer supports Oregon Health Sciences University’s mission by providing exemplary service to all patients, patient families, visitors, and staff who present to any area of Patient Access Services Department in person, via telephone, or over electronic communication. To greet, interview, register, and pre-register patients scheduled for hospital admission, collect and record accurate and complete required demographic, insurance, and financial information for patients receiving outpatient services. Provide financial screening services, checking insurance eligibility, confirming health insurance coverage, and entering REALD.
Patient Registration: Gathers, adds, updates, and/or verifies detailed demographic information and any applicable forms. Insurance Verification/Financial Clearance: Gathers, adds, updates, and/or verifies detailed insurance coverage and financial status with each patient.
Customer Service: Provides high quality customer service to both external and internal customers that meets or exceeds the service standards of the health care industry.
About Oregon Health Sciences University
OHSU is Oregon’s only public academic health center and a system of hospitals and clinics across Oregon and southwest Washington.