Job Description
The Snr. Security Awareness Content Specialist is a key contributor in helping sales and customer success managers position KnowBe4’s security awareness training library. The ideal candidate is a master of all the content available to our customers and the best practices for implementing security awareness and compliance training programs. This role will develop documentation and assist in answering questions as well as get on calls with customers to assist with questions, facilitate sales, and drive usage.
Responsibilities include strategic review and analysis of security awareness training content offering, developing comprehensive training plans for global markets, implementing data-driven optimization strategies, and providing customer feedback to the content development teams.
About KnowBe4
At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture.