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What You’ll Do:
- Server as the primary technical point of contact for enterprise customers onboarding and beyond.
- Translate business requirements into technical solutions, working closely with Customer Success and Account Managers.
- Build, configure, and test integrations between Mavenoid and external systems–such as CRMs, CCaaS platforms, CMSs, and e-commerce systems.
Requirements:
- 5+ years experience with complex implementations for large enterprise customers (AI/SaaS experience is required)
- Experience with CCaaS, UCaaS and/or AI Voice Agents
- Solid understanding of HTTPS-based integrations, including REST and GraphQL APIs, and experience connecting with third-party systems.
Mavenoid
Mavenoid is the Intelligent Support Platform for products and devices. Their technology delivers customer support with troubleshooting and personalized remote support to reduce costs. They are in an exciting growth phase as a remote-first company with team members across Sweden, the UK, and the US.