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Key Responsibilities:
- Incident Ownership: Act as the primary responder for high-priority production incidents during the Australian business day.
- Product Evolution: Work with the core product team to identify recurring support patterns and develop automated fixes or feature enhancements.
- Collaboration: Participate in daily handovers with EMEA and US teams to ensure seamless continuity of operations.
Requirements:
- Experience: 5+ years in SRE, DevOps, or high-level Product Support roles.
- Technical Stack: Proficiency in AWS/GCP, Bazel, gRPC, Java/Golang/Python.
- Mindset: A "team-first" attitude; understand that local success depends on the collective health and communication of the AU pod.
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