Support the Engineering Manager and broader team, ensuring the reliability and performance of Envato’s systems. Play a key role in driving long-term sustainability, scaling infrastructure to support growth, and mentoring the team to enhance their infrastructure skills. This role provides leadership and technical guidance for engineers and drives new practices and initiatives to uplift how the teams work.

Join our Platform team as an SRE, bridging development and infra operations, ensuring the reliability, performance, and availability of software systems through automation, monitoring, and proactive problem-solving. The person in this role will be responsible for ensuring that the underlying infrastructure is running smoothly and that our systems and tools are working as expected.

As a Technical Duty Officer/Incident Commander (SRE) you will own the incident management process, ensuring it drives enduring reliability across all products and services within Xero. You will provide expert leadership during critical outages, coordinating multiple teams to ensure streamlined decision-making and quick resolution, while advocating for the transformation to a world-leading SRE organization.

Seeking a skilled and proactive Product SRE (Site Reliability Engineer) to join our team and take ownership of debugging, troubleshooting, and resolving production escalations in a complex SaaS environment. The ideal candidate will have a deep understanding of AWS and Azure cloud platforms, application performance, and operational excellence, with a passion for automation and continuous improvement.