HR Service Center Representative I - Temporary Position

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As an HR Service Center Representative I - Temporary Position, fulfilling this goal starts in the office, where you serve as the first point of contact for all incoming inquiries, issues, and work requests related to HR administration and transactions. You will manage these questions and cases to closure, while appropriately escalating complex cases to supervisors as needed. A caregiver in this position works remotely from 8:00AM – 5:00PM, beginning in August 2025 thru February/March 2026. Day 1 Orientation will take place on-site at the Administrative Campus located in Beachwood, followed by remote work for the remainder of the contract. In this role you provide first point of contact support to incoming calls/emails/requests from customers to answer questions, resolve issues, and respond to inquiries related to broad HR based processes and systems.