Executive Assistant, Product Support

As Executive Assistant to the VP, Product Support, you’ll be responsible for keeping the Product Support team organized, aligned and helping them focus on scaling for growth and fine tuning our product support offerings. In this role, you will directly manage the day-to-day administrative and operational needs. You will also work cross-functionally to collaborate with broader Marketing Org and collaborators across Figma. Provide direct support to the VP and light assistance to 4 Directors on the leadership team. The deepest level of support includes attending leadership meetings, tracking agendas, collecting action items and following up on progress, heavy calendar management, inbox management, coordinating all hands, team-wide communications, booking travel, etc. Light support of 5 Directors includes Calendar management, light logistical offsite support & some ad hoc requests. Act as the delegate signing off expenses, PO approval, and various other tooling as needed with careful attention to internal policy. Be a thought partner with a focus on team cohesion, operations, and planning. Identify areas to optimize VP’s time and make recommendations in regard to time management, prioritization, and business needs. Find opportunities for process optimization throughout team and company processes. Prepare and/or build content, presentations and key documents for the VP using Figma tools. Partner with the Strategic Program Manager to coordinate large scale planning for monthly and quarterly meetings, in-person leadership and full-team offsites, including working with external venues and internal team members. Cross functional partnership with Marketing and other internal teams to ensure alignment on projects, company achievements, and internal events.