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Responsibilities:
- Lead solution architecture for the DCS Customer Service Portal and Oracle CX Service.
- Translate requirements into scalable CX solutions and document design, integrations, and technical decisions.
Collaboration:
- Work with functional, development, and integration teams to resolve design challenges.
- Support development, testing, deployment, and production readiness with hands-on guidance.
Work Environment:
- Remote or on-site with travel as required by customer projects.
- Full-time role with flexible scheduling and a professional home office when remote.
Apex IT
Apex IT is a global consulting firm specializing in Salesforce and Oracle enterprise solutions, including CRM, financial reporting, HR, and business intelligence. As a remote company with top talent across the United States and India, it fosters a flexible work-life balance and continuous growth.