As the Field Application Engineering (FAE) Manager – Americas, you’ll lead a small, high-performing team of two FAEs and collaborate closely with our Americas commercial leadership, as well as global R&D, Product, and Customer Success teams. Reporting to the Director of Customer Success (Belgium), you’ll ensure every customer interaction reflects technical excellence, reliability, and the spirit of innovation that defines Axelera AI.
This hybrid role blends technical leadership, customer engagement, and strategic impact — perfect for a hands-on leader who’s as comfortable debugging code as guiding teams and influencing executives.
The role involves team leadership, customer engagement, cross-functional collaboration, and operational excellence. Responsibilities include leading the FAE team, overseeing customer engagements, partnering with various departments, and tracking team performance. Qualifications include a BS/MS in Computer Science or related field, 8+ years of experience in relevant roles, and strong technical expertise in AI/ML frameworks, embedded systems, and programming languages.