Senior DevOps Engineer

As a Senior DevOps Engineer at Teladoc Health, you’ll play a critical role in shaping how we build, test, release and run software across our global suite of healthcare solutions. You will lead high-impact initiatives focused on automation, reliability, scalability, and security—driving best-in-class DevOps practices across the organization. In this highly collaborative position, you’ll partner with Engineering, Architecture, and Operations teams to solve complex infrastructure challenges and build repeatable, resilient systems that support our next-generation platform. Engineer reliability in the codepath: profile hot paths, optimize queries/caching/queues, harden timeouts/retries/short circuits, introduce backpressure and idempotency. Define pragmatic SLIs/SLOs that reflect real user experience: wire dashboards, traces, synthetics, and actionable alerts. Close observability gaps and standardize golden signals across services and environments (dev → prod). Lead and learn from incidents: restore service quickly, drive clear PIRs and corrective actions to completion. Harden delivery: feature flags, canary/staged rollouts, automated smoke/perf gates, fast rollback. Partner with Operations and Applications teams to improve MTTD/MTTR and alert hygiene; maintain highsignal oncall rotations by reducing toil. Contribute to runtime and infrastructure reliability (Azure, Kubernetes, Terraform) and extend reusable modules/templates. Coach developers and evangelize reliability patterns through reviews, RFCs/ADRs, runbooks, and internal workshops.