Job Description
We are seeking remote L3 Systems Administrator to join our team in Philippines. We are looking for a motivated and experienced L3 Systems Administrator to join our managed services team. As a Systems Administrator, you will interact with clients to help design, manage and troubleshoot their IT systems and serve as an escalation point for L1 and L2 technicians. You will have a wide range of experience with different systems, a passion for learning new technologies, and a keen attention to detail. You should enjoy solving complex technical problems and helping clients get the most out of their IT.
Roles & Responsibilities: Perform remote and on-site tech support of hardware, software and network issues for various clients; Design and implement network and server solutions to fulfill clients' business requirements; Assist technical support team members with any issues needing help or escalation and professionally document all work performed and submit accurate timesheets.
About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services.