Virtual Medical Assistant (EST)

Heartbeat Health is seeking a Medical Assistant to join our virtual clinic Monday through Friday from 8:30-4:30 pm EST. About the Role Patient care: Prepare patients for physician visit Connect with patients, ensure video and audio work, add interpreters as needed Obtain signed telehealth consent Obtain photos of insurance cards Clinical duties: Prepare patients for physicians Document up to date med list with dosing Document Medical History Document Primary Complaint Administrative tasks: Schedule follow up appointments Appointment confirmation calls for next day Chart checks Chart Prep for visits for the next day Discover and recommend better ways to communicate, connect, and build relationships with Heartbeat patients. Proactively identify opportunities for improvement and risk mitigation. Execute policies that promote the best patient experience