Dispatcher

As a dispatcher at Plumbing Systems Inc you will perform duties as follows:

• Scheduling and Coordination: Schedule service estimates, follow-up work, and customer requests.
• Technician Management: Coordinate technician schedules, ensuring accurate job assignments.
• Customer Communication: Notify customers of schedule revisions promptly and provide real-time updates.

Additional Responsibilities:

• Schedule Maintenance: Regularly update the scheduling board with changes and availability.
• Monitor and Revise: Adjust technician schedules for efficiency and last-minute changes.
• Support: Update the phone portal weekly and perform related tasks as assigned.

Benefits of Joining:

• Comprehensive Benefits: Medical, dental, vision, 401(k), and paid time off.
• Career Growth: Opportunities for advancement and professional development.
• Company Support: Provided computer, headset, and company-branded attire.