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Job Description:
- We are looking for a Product Analyst focused on customer adoption, usage, impact, and sentiment to help our teams understand how customers experience SmartRecruiters in the real world.
- You will work closely with large customers and internal stakeholders to design metrics, build analytical views, and deliver clear, compelling insights.
- Combine strong product analytics skills with AI-backed analysis to move quickly from raw data to decisions.
What You’ll Deliver:
- Customer-facing product insights and value stories that show how customers adopt and use key capabilities.
- Adoption, usage, impact, and sentiment frameworks with defined hero metrics and supporting KPIs.
- Deep dives and decision support through hypothesis-driven analysis combining quantitative and qualitative data.
Qualifications – Required:
- 3+ years in Product Analytics or similar role within B2B SaaS, with strong SQL and BI skills.
- Hands-on experience with event tracking and product analytics concepts, and practical experience using AI tools to accelerate analysis.
- Strong collaboration and communication skills to translate complex data into clear stories for diverse audiences.
SmartRecruiters
SmartRecruiters powers Superhuman Hiring™ by freeing talent acquisition teams from legacy applicant tracking software and equipping them with next-gen AI functionality. The company is a values-driven, globally focused tech employer with strong financial backing, serving 4,000 customers including Bosch, LinkedIn, and Visa, and fostering a collaborative, inclusive, and remote-friendly culture.