Resort-Assistant General Manager

We are seeking a dynamic and experienced Resort-Assistant General Manager to join our luxury resort in Doha, Qatar. As the second-in-command, you will play a crucial role in overseeing daily operations, ensuring guest satisfaction, and driving business growth. Assist the General Manager in overall resort management and strategic planning. Oversee daily operations of all departments, ensuring smooth functioning and high-quality service delivery. Manage and mentor department heads, fostering a culture of excellence and teamwork. Monitor and analyze financial performance, including budgeting, forecasting, and cost control. Implement and maintain standard operating procedures to ensure consistency in service quality. Handle guest complaints and resolve complex issues promptly and professionally. Collaborate with sales and marketing teams to develop and implement revenue-generating strategies. Ensure compliance with local regulations and industry standards. Act as the General Manager in their absence, making critical decisions as needed. Stay updated on industry trends and implement innovative practices to enhance guest experience. Participate in community relations and represent the resort at local events and industry functions.