Job Description
Facilitate Partner Onboarding: Pair with sales and implementation teams to streamline partner launches, ensuring clarity and alignment from pre-sale to ongoing support. Monitor and Optimize Performance: Analyze partner metrics and feedback to identify trends, drive engagement, and inform strategic adjustments for long-term success; balance strategic planning with effective handling of day-to-day partner requests and needs. Act as a Trusted Advisor: Serve as a subject matter expert, offering training and insights to maximize the value partners derive from Claspβs services. Drive Partner Engagement: Conduct high-impact business reviews and regular touch points to enhance partner satisfaction and expand Claspβs value. Champion Cross-Functional Collaboration: Work with Product, Marketing, and other teams to represent partner needs, influence product feature prioritization, and synchronize partner initiatives with company priorities.
About Clasp
Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways and revolutionizing how employers attract and retain talent.