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Key Accountabilities:
- Responsible for availability, latency, performance, efficiency, monitoring/observability.
- Analyze, troubleshoot and resolve operational challenges contributing to defined SLO's.
- Manage site stability, performance, reliability, and maintain uptime for production environments.
Desired Skills and Experience:
- Strong background as a SRE supporting a 24x7 highly available production environment for a SaaS or cloud service provider.
- Solid experience with Monitoring/APM/Observability tools (Splunk, New Relic etc.)
- Strong analytical and programming skills (Python, Go, Java etc.).
Security:
- Collaborates with Security team and other platform engineering teams to build reliable, maintainable, and scalable solutions that improve our security posture.
- Proven experience building observability for security concerns, such as privilege escalations and bot detection.
CentralReach
CentralReach provides autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. They are trusted by more than 200,000 users and is backed by Roper Technologies, Inc. (Nasdaq: ROP). Their culture is centered around impact, inclusion, and flexibility.