Customer Service Representative – Hotel Reservations (Remote)

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service from your home office. Key responsibilities include helping clients choose and book hotel accommodations, providing details on amenities, pricing, and availability, managing reservation changes, and maintaining accurate records. Communicate professionally via phone, email, and messaging. The role requires strong communication and hospitality skills, a professional, detail-oriented, and self-motivated approach, basic computer proficiency, and reliable internet. Customer service or hospitality experience is a plus. The company offers a flexible remote schedule, training and access to booking tools, a supportive team culture, income-earning possibilities based on performance, and travel discounts and perks.