Requirements:
- Mikrotik engineering strongly preferred
- Has experience at an Internet Service Provider (ISP)
- Fluent in English
Responsibilities:
- Monitoring requests and helping with tasks such as configuring endpoints and switch ports
- Adjusting router throttle and providing general troubleshooting assistance
- Audit completed installs to ensure proper information has been captured
Additional Tasks:
- Weekly announcement to the technician/installation team with the previous week's audit results.
- Contact customers via phone, text or email for rescheduling purposes.
Honest Networks
Honest Networks delivers high-quality and affordable internet service as a catalyst for community growth. They are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan that values individuals with high integrity, a strong work ethic, and a passion for continuous learning.