Requirements:

  • Mikrotik engineering strongly preferred
  • Has experience at an Internet Service Provider (ISP)
  • Fluent in English

Responsibilities:

  • Monitoring requests and helping with tasks such as configuring endpoints and switch ports
  • Adjusting router throttle and providing general troubleshooting assistance
  • Audit completed installs to ensure proper information has been captured

Additional Tasks:

  • Weekly announcement to the technician/installation team with the previous week's audit results.
  • Contact customers via phone, text or email for rescheduling purposes.

Honest Networks

Honest Networks delivers high-quality and affordable internet service as a catalyst for community growth. They are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan that values individuals with high integrity, a strong work ethic, and a passion for continuous learning.

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