Job Description

Role Impact:

  • Work on business-critical initiatives at the intersection of customer experience and executive engagement.
  • Gain exposure to senior-level decision making.
  • Establish strong relationships across various departments.

Key Responsibilities:

  • Develop program objectives, success metrics, timelines, and budgets.
  • Coordinate cross-functional teams to ensure seamless delivery of experiences.
  • Manage vendors and partners to deliver high-quality events.

Social Promotion & Business Amplification:

  • Manage program calendars and messaging cadence.
  • Track engagement and performance metrics.
  • Continuously improve reach and effectiveness.

Qualifications:

  • 10+ years of experience with proven success in guiding strategy and operations.
  • 6+ years of experience in program management, event strategy, or executive engagement.
  • Strong communication and stakeholder management skills.

About ServiceNow

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations. Join them as they pursue their purpose to make the world work better for everyone.

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