RN Care Manager (Bilingual)

As a bilingual RN Care Manager, you’ll empower members to manage their health, offering personalized support that helps slow disease progression and minimize the need for costly interventions. In this role, you’ll collaborate with healthcare providers, dialysis teams, and other professionals to create individualized care plans, educate patients, and coordinate their transitions to dialysis. Your work will primarily be telephonic, using motivational interviewing to engage patients in their care and reduce hospitalization risks. Collaborate with clinical and non-clinical staff and other members of the patient’s health care team to develop individualized interventions to meet the member’s current needs. Communicate and coordinate with the member and appropriate members of the patient’s health care team in developing, executing, and reviewing results of care coordination efforts. Partner closely with providers and dialysis clinics to identify and mitigate hospitalization and mortality risk for members. Evaluate program processes and make recommendations to management that will improve the effectiveness and efficiency of the program.