Collections Support Specialist

The Collections Support Specialist plays a vital role in Food & Supply Source's success by ensuring customer accounts remain accurate and up to date. Food & Supply Source provides this concierge-level account support to customers at no additional cost, setting us apart from other group purchasing organizations and strengthening our customer relationships. Your impact includes reviewing weekly AR reports to determine customers with outstanding balances, communicating with customers about past due invoices, reporting payment information to distributors, encouraging Sysco customers to use Sysco PAY, and working with large customers requiring additional AR support. Additionally, you'll communicate with distributor representatives regarding unissued credits and resolve customer balances by aligning open invoices and credits.