Tissue Procurement Specialist

As a Tissue Procurement Specialist, you will communicate effectively via phone and email with partner laboratory teams to manage sample and document requests, resolve order issues, and coordinate shipping and receipt processes. The role involves fostering and maintaining strong, trust-based relationships with laboratory personnel, sales representatives, and internal stakeholders. You will accurately document all communications, comply with Standard Operating Procedures (SOPs) and input data into Salesforce.com and LIMS systems. The position requires meeting team and individual performance targets using problem-solving skills to address customer concerns.