Serve as the payment subject-matter expert, guiding internal teams and customers through payment systems and resolution strategies. Research, troubleshoot, and resolve complex payment issues with precision and professionalism. De-escalate high-stress situations with empathy, clarity, and confidence. Lead and deliver training sessions to empower teammates and customers to better understand payment systems and best practices.
Job listings
USD/year
Unlimited PTO
USD/year
The Operations Associate will interact with one of Arcesium's largest clients, investor relations, and financial and management reporting teams daily. The candidate will collaborate with colleagues in our international offices and have the opportunity to work on special projects, including historical analyses for new fund launches and investigation of pricing volatility.