Organize and conduct virtual training sessions with hotel contacts, lead hotel trainer sessions to educate hoteliers on their new Property Management System (PMS) and provide comprehensive technical support. Diagnose and swiftly resolve issues to maintain operational efficiency and handle sensitive business information with utmost confidentiality.

Train clients on medical software and the use of features and functions of the service using classroom, remote, on-the-job, and blended training techniques. This role involves establishing rapport with clients, reporting software improvements, and helping clients adopt best practices to manage their practice.