Remote Customer service Jobs • NoSQL

PocketHealth is seeking a Technical Support Specialist to provide technical support and handle urgent escalations from patients or providers in a production environment. In this role, you will work closely with all stakeholders including support representatives, customers, account managers, technical services and the management team to troubleshoot, diagnose, and resolve issues.

As a SingleStore Customer Success team member, you'll co-own a portfolio with assigned account executives, cultivating robust relationships and expanding SingleStore's presence both vertically and horizontally. Your role spans the post-sales customer lifecycle, emphasizing value maximization through effective SingleStore use. Thriving in a dynamic, collaborative environment, you'll play a key role in SingleStore's growth and support customer adoption.