The Business Analyst will play a key role in connecting data consumers with source systems (ERP, HRIS, CRM) and our enterprise analytics platform (PRISM). They will help translate business needs into analytical solutions, support the development of dashboards and reports, and promote self-service analytics (SSA) capabilities across Sales Operations, Finance, HR and Operations.
You will help develop the analytics and data insights for J.D. Power’s customer satisfaction survey research-based business, particularly those that measure digital channel performance. You will conduct analysis of survey data to help clients improve customer satisfaction and drive business results, author reports and presentations focused on actionable insights. The ideal candidate is intellectually curious and excited by technology.