This pivotal person will drive the global end-to-end digital marketing strategy and execution for our highest priority programs, creating effective persona-based user journeys and an exceptional digital experience. This role is instrumental in managing the strategic planning, execution, and reporting across all digital marketing channels and ensuring a unified site and content experience. The ideal candidate possesses extensive experience in digital planning and strategy.

The Social Media Strategist advocates for Rackspace in social media spaces, developing and maintaining programs that build relationships with customers and social media users to engage in dialogue and identify and resolve issues. Collaborates with internal resources to ensure that social media programs support the goals, objectives, and core values of Rackspace.