The Data Center Operations Analyst provides technical support to computer operators and account teams, and other support groups. They perform functions in both a mainframe and a client server environment, maintain and assist with ongoing technical applications and operations, to ensure the efficient and optimal operation of the Data Center.

Fulfill SNOW ticket requests for mainframe customers in a timely manner as they pertain to Mainframe Storage administration and related products. Provide DASD and tape storage administration support for our customers. Manage storage pools for multiple customers and LPARs. Perform problem diagnostics and resolution. Create and oversee jobs for daily, weekly, and monthly backups. Perform data and volume recovery. primary administrator for storage tools DFSMS, DFHSM, DFRMM.