Oversee client files starting from the initial meeting right through to the delivery of the cheque at the end of the file. Partnered with Client Care Specialists, frequently collaborate with lawyers and legal assistants to enhance the firmβs services and client experience, finding ways to remove unnecessary stress for our clients. Educate the team on communicating with external insurance adjusters and maintain client satisfaction at a high level.
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USD/year
Draft Comprehensive Personal Injury Medical Chronologies, organize documents to create a personal injury medical chronology and analyze medical records in a legal context; responsible for gaining a comprehensive understanding of an injured victimβs past and current medical treatment.