We’re looking for a strategic thinker to join our team as Director of Consumer Insight. You'll be the voice of our customer across the business, bringing them into the room and making sure their needs are driving our biggest decisions. Build out our research capabilities, grow and guide a small insights team, and turn high-quality data into high-impact action.

Analysts are the execution engine for our Channel and Customer Research offering. You will map the expert universe for assigned verticals, source and vet high-value channel partners and customers, build long-term relationships with key channel sources, and coordinate and monitor interviews. This role blends investigative research, stakeholder management, and rapid-fire project execution.

Co-design and coordinate sustainable tracking and research infrastructures that support SJN, the Solutions Insights Lab, and their network partners to tell a story of impact. Gather data on activities produced by SJN or the Solutions Insights Lab’s clients, and assess their outcomes and impact. Contribute to the analysis of this data and synthesize insights using established social science research methods.

Monitor and analyze advertising activity of key competitors across platforms; track trends in health, wellness, fitness, and subscription-based products. Maintain an organized database of notable ad examples and create weekly reports summarizing key competitor moves. Share clear, actionable insights for UA and Creative teams and suggest new ideas based on emerging trends. Assist with ad hoc research projects, and present findings in a visual, digestible format.

As an Analyst within our Rapid Intelligence team, you'll utilize complex proprietary software to scour tens of thousands of sources and distill their core findings into quick-read briefings tailored for high-profile clients worldwide. The successful candidate must distinguish between critical, important and non-essential information to provide insightful briefings that allow senior business executives to begin their day fully prepared.